Welcome to Shop101.com!
Login  Verify OTP
 ${error} 
*required
* Do not prefix +91 or 0
${verifyOTP.userPhone}
*required
Resend OTP
00:${("0" + otpTimer).slice(-2)}
Penalties
What is penalty and why will I be charged one?
Penalty is sum deducted from your payment sheet when applied on an order. You will be charged a penalty for misconduct on the platform. For eg: not shipping orders on time, supplying bad quality products etc.
What is the penalty for different reasons?
Refer the following table:
Dispatch Day
Day from Order
0
1
2
3
4
5
6+
Timeline
SLA
SLA Breach
Delivered Successfully
 No penalty No Penalty No Penalty
RTO
 No Penalty ₹70 ₹140
Cancellation by WS or Shop101(for specific reasons)
 15% 20% 30%
Returns
 ₹110 till 500gm of shipment weight, ₹150 for above 500gm
Note: GST will be charged over and above the Penalty Amount
*Effective from Feb 15,2023