How Can We Help?

How do I cancel an order?

< Back

You can cancel an order only before it has been shipped. To cancel an order, please log into the Shop101 app, under the Orders section, there should be a Cancel option. If the order has been shipped, then you can return the order after it has been delivered.

If you want to return an order, log onto the Shop 101 app. Check the Orders section in the app. Once the product is delivered, it will show a Return or Exchange option. Please click on the appropriate option.

Was this article helpful?
1.7 out Of 5 Stars
5 Stars 0%
4 Stars 17%
3 Stars 0%
2 Stars 17%
1 Stars 67%
How can we improve this article?
Please submit the reason for your vote so that we can improve the article.
Previous Can I cancel an order after it has been shipped?
Next Will I be charged if I cancel an order?
Table of Contents